Privacy Policy
Last updated: 5/2/2026
1. Data Controller
Name: HyzerMind
Contact: Please use our contact form.
2. Register Name
User Register of the HyzerMind Service.
3. Purpose of Data Processing
Personal data is processed for the following purposes:
- Creating and securely managing user accounts.
- Providing AI-powered disc golf form analysis.
- Storing and displaying throw history and analysis results.
- Managing profile information and analysis credit limits.
- Processing payments and managing credit purchases.
- Handling communication and feedback from users.
- Maintaining, securing, and developing the service.
- Analysing app usage patterns (pages visited) to understand how the service is used and to improve it. This processing is based on our legitimate interest in service development.
4. Data Collected
The service collects the following data:
- Email address: Required for account creation and login.
- Password: Stored in an encrypted (hashed) format.
- Analysis clip: A user-selected 5-second throw clip uploaded for AI analysis and history.
- Analysis results: AI-generated feedback stored and linked to the user's account.
- Stripe customer ID: Identifier used to manage transactions securely.
- Transaction records: Purchase history, credit amounts, package details, and payment status.
- Page visit data: Which pages of the app you visit and the time of the visit. For logged-in users, this data is linked to your account. Used solely for service development and improvement. You can opt out at any time in your account settings.
5. Data Sources
All data is obtained directly from the user through account registration, video uploads, and form submissions.
6. Video Clip Data Processing
You select a 5-second analysis window from your throw. That trimmed clip is uploaded for native AI analysis and stored in your account history.
7. Cookies and Usage Tracking
HyzerMind uses cookies and similar tracking in two separate ways:
- Essential session cookies: Required for login and authentication. These cannot be declined as they are necessary for the service to function.
- Server-side usage analytics: Pages visited within the app are recorded server-side to Firebase Firestore for service improvement. This does not use cookies. Logged-in users can opt out in their account settings.
- Marketing analytics (Firebase Analytics / Google Analytics 4): With your consent, we use Google Firebase Analytics to understand how users discover and navigate the service. This uses cookies and device identifiers to collect anonymised usage data. This tracking is activated only after you accept via the cookie consent banner. You can withdraw consent at any time by clicking "No thanks" when the banner is re-shown, or by clearing your browser cookies.
8. Data Storage and Security
- User data is stored on Firebase (Google Cloud) servers.
- Passwords are stored using Firebase Authentication hashing mechanisms.
- Access to user data is restricted to authorized administrators.
- Page visit analytics data is stored in Firebase Firestore and is only accessible to administrators.
9. Data Disclosure and Transfers
Analysis clips are transferred to Google AI services for analysis. Payment data is shared with Stripe for transaction processing. Personal data is not sold to third parties.
10. Payment Processing
Payments are processed by Stripe, Inc. Card details are collected directly by Stripe and are never stored on our servers.
More details: https://stripe.com/privacy
- We receive only customer identifiers and transaction confirmations.
- Stripe may retain payment information according to their own policy.
11. Data Retention
Data is stored while the account remains active. Deleting an account permanently erases associated throw history, analysis clips, and feedback.
12. User Rights
- Access your data via account pages.
- Request deletion of your account and associated data.
- Withdraw analytics cookie consent at any time via the cookie banner (re-shown after 12 months for previously declined users, or by clearing your browser's localStorage).
- Opt out of server-side usage analytics in your account settings.
- Withdraw all consent by deleting your account.
- File a complaint with your local data protection authority.
13. Minors
The service is intended for users aged 13 and above.
14. Changes to This Policy
This policy may be updated periodically. Changes are reflected by the last updated date.